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PROOFING AND DELIVERY INFORMATION The Staff At Piedmont Impressions Offers The Following Information And Suggestions To Help Process Your Order As Rapidly And Accurately As Possible. 1. Generic Items are normally stocked on our shelves in sufficient quantity to handle normal, same or next day shipments. If you are combining custom printing with generic items, we usually wait until the entire order is completed before we ship, unless you instruct otherwise. 2. If you are ordering custom printing, please make instructions clear and concise. Send previously printed samples or copies. It helps! If you are making any changes mark the changes on the sample or copy. Please make sure you instruct us as to the exact information to appear on each item you are ordering. 3. Any changes or new custom printing MUST BE PROOFREAD AND APPROVED BEFORE WE PRINT. Once you receive your emailed proofs, please reply to the same email with “Okay” or changes/ corrections that are required. 4. This expedites your order! Please email your order through this site with information and copies of your custom printing requirements. 5. It may take up to 7 (seven) work days from receipt of proof approval to complete and ship custom printing. 6. Telephone orders are acceptable for repeat orders. However, we prefer that you e-mail them. 7. Our business hours are 8:30 a.m. to 5 pm EST.
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